You will get this error when AutoTrader Web cannot find a broker specific instrument for your passed symbol or instrument.
AutoTrader Web uses Broker Independent Symbols. This is done because brokers use different formats for derivative symbols & copying an order across multiple account with different brokers is not possible if we use broker specific symbols.
AutoTrader web will internally convert it’s independent symbol to broker specific symbol by looking at the trading account’s stock broker.
- Make sure you are passing correct symbol
- Sometimes users pass wrong symbols (BANKNIFTY, CRUDEOIL etc.). Most likely they want to pass the symbol of FUTURE contract
- If you are passing correct symbol, then please contact us