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Rejected Orders

Last updated 20 June 2026

Rejected Orders

In short

An order is always rejected by your broker's server, not by our server. Open the Orders tab and read the Rej Reason column. It carries the exact reason from your broker, which usually tells you what to fix. The most common causes are an invalid quantity (it must be a multiple of the lot size for derivatives) and insufficient margin.

When this happens

  1. 1 Invalid quantity. For derivatives, the quantity must be a multiple of the lot size.
  2. 2 Insufficient margin.

Why the order was rejected

An order is always rejected by the broker’s server, not by our server. So the real reason comes from your broker, and you can read it directly.

How to find the rejection reason

  1. Go to the Orders tab.
  2. Scroll a bit toward the right hand side.
  3. Check the Rej Reason column. It contains the rejection reason given by your broker.
  4. Most of the time, the rejection reason tells you why the order was rejected.
  5. Make the needed correction based on that reason.

More reasons are listed in Invalid Order.

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