Your broker’s server gives this error when the TOTP generated by AutoTrader Web is incorrect. Primarily, one of the following can cause this:
- The TOTP Key entered by the user while adding account in AutoTrader Web is incorrect
- Note: TOTP Key is used for generating TOTP.
- Your broker’s server is not following accurate standard internet time
Solution
- Make sure your TOTP Key is correct by going to menu (Settings -> Trading Accounts) & editing your trading account.
- If your TOTP Key is correct, then please report this problem to us.