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home/Knowledge Base/AutoTrader Web
Popular Search:Getting Started

Unsupported trading platform setup

255 views stkadmin 0

You are getting this error because the setup of your trading account is outdated.

Many times brokers upgrade their system, which can break our integration with the broker. In such cases, our team creates a new integration method & provides a notification on our alerts whatsapp/telegram groups. You can join those from here.

Solution

You need to update your trading account on AutoTrader Web to use the latest setup process for your broker.

  1. Login to AutoTrader Web
  2. Go to menu (Settings -> Trading Accounts)
  3. Click on your trading account login id to go to Edit mode
  4. Setup your account as per the latest process. You can find the latest process by clicking on your broker name here.

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