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home/Knowledge Base/AutoTrader Web

No live accounts found

985 views February 7, 2024 stkadmin 4

This error could happen on one of the following occassions:

  1. When you have not added any trading accounts in the system
    1. Solution: Go to menu Settings -> Trading Accounts & add your trading accounts
  2. When you have marked all of your trading accounts as non-live
    1. Solution: Go to menu Settings -> Pseudo Accounts & mark at least one of your accounts as live
  3. When your live accounts have their license expired & there is insufficient balance in your account to make the recharge
    1. Solution: Take a look at the pricing and recharge your account.

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