This error may occur due to one of the following reason:
- It may happen as a result of windows update (which happens in background)
- It happens whenever your machines physical identity changes (due to a change in connection type wifi -> broadband -> usb data card etc.)
- It happens when AutoTrader cannot read license from server due to internet connectivity issues (when it is starting up)
- Anti-virus or windows firewall blocking AutoTrader from connecting to internet
Solution
Try one of the following solution:
- Make sure that you are running AutoTrader as admin. (Right click on shortcut -> Run as admin)
- Go to settings -> License (click “Update License”) OR
- Restart AutoTrader OR
- Stop AutoTrader -> Delete all contents of folder (C:\autotrader\data) -> Start AutoTrader OR
- Add AutoTrader to your Anti-Virus & Windows Defender (Firewall) exception. The process path of AutoTrader is C:\autotrader\jre\bin\autotrader.exe