Failed to generate TOTP

The system gives this error when it cannot generate TOTP. This is most likely due to invalid TOTP key entered by the user.

Solution

Firstly, users must understand that TOTP & TOTP Key are two different things:

• Totp Key – it a text of random characters (normally anywhere between 10-20 characters long. This key is then passed to the Totp Generation Algorithm, which generates a 6-digit TOTP
• Totp – A 6-digit value that is generate using Totp Key (via Totp algorithm). AutoTrader Web generates this value from the Totp Key entered by the user while adding a trading account

1. Go to menu (Settings -> Trading Accounts)
2. Click on the login id of your trading account to go to Edit mode
3. If you do not know how to obtain the key, click on the big green help button at the top (just below the broker selection dropdown)
4. Make sure you enter correct Totp Key
5. Click Validate & Save