This happens when AutoTrader web cannot find the instrument (stock/derivative) passed in the order.
Solution
AutoTrader Web uses broker independent instruments. So you need to pass the correct Exchange & Symbol. You can use the Global Instrument Search tool to find correct exchange & symbol for the stock/derivative you want to trade.
You can then make sure that these broker independent Exchange & Symbol are being passed to our API functions (See highlighted rows in sample screenshot below).
- AmiBroker users can set exchange & symbol on chart parameters
- Excel users can add it in respective columns
- Direct API function users need to pass it to placeOrder() functions
