This happens when AutoTrader fails to find an instrument (stock) by the given Exchange & Symbol present in the order. A common cause for this is external data vendors giving symbols which do not match with trading symbol of trading platform. Another reason could be that instruments are stale as new derivative contracts are added every month.
First you need to find correct Exchange and Symbol. You can use our Global Instrument search page to get these values. Please note that once you get the search result, click your desired row’s symbol which will give stock broker specific symbols.
Once you find correct symbol, then you have couple of options:
- Change AmiBroker chart parameters to make sure you pass your stock broker specific Exchange & Symbol
- You can use the symbol mapping option available in AutoTrader to map your datafeed provider symbol to stock broker specific symbol. For more details, refer to user guide.