Login failed: Invalid username or password

This happens when the trading account credentials (login id, password, security/2fa answer or api key etc.) entered by user in AutoTrader Web are wrong.

Solution

1. Mark your trading account non-live
   1. Go to menu (Settings -> Trading Account)
   2. Select the row of your a/c
   3. Click Non-live button at the top
2. If your trading account is blocked, then first unblock it from your stock broker’s trading terminal/website
3. Make sure you’re able to login to your stock broker’s trading terminal/website
4. Update your credentials
   1. Go to menu (Settings -> Trading Account)
   2. Click on the login id of your trading account to go to Edit mode
   3. Enter/correct your login credentials
   4. Note: If you are not sure about certain fields, then click on the Help link which you can find on the bottom of the account edit screen.
   5. Click Validate
   6. On successful validation, system will ask you to Save details. Click save.
5. Mark your account live
   1. Go to menu (Settings -> Trading Account)
   2. Select the row of your a/c
   3. Click Live button at the top